
Scaling Up Excellence
Getting to More Without Settling for Less
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Narrated by:
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Rob Shapiro
About this listen
In Scaling Up Excellence, best-selling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up further, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever-better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries - including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare - Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between "Buddhism" versus "Catholicism" - whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people - rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back.
Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field.
©2014 Robert I. Sutton and Huggy Rao (P)2014 Random House AudioListeners also enjoyed...
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Story
Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?
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Could have been 30 minutes
- By Jennifer Mitchell on 01-22-25
By: Edgar Schein
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Team of Teams
- New Rules of Engagement for a Complex World
- By: General Stanley McChrystal, Tantum Collins, David Silverman, and others
- Narrated by: Paul Michael
- Length: 12 hrs and 6 mins
- Unabridged
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The retired four-star general and and best-selling author of My Share of the Task shares a powerful new leadership model. Former General Stanley McChrystal held a key position for much of the War on Terror, as head of the Joint Special Operations Command. In Iraq, he found that despite the vastly superior resources, manpower, and training of the US Military, Al Qaeda had an advantage because of its structure as a loose network of small, independent cells. To defeat such an agile enemy, JSOC had to change its focus from efficiency to adaptability.
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excellent book, very informative.
- By J.J. Gardona on 08-24-15
By: General Stanley McChrystal, and others
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Upstream
- The Quest to Solve Problems Before They Happen
- By: Dan Heath
- Narrated by: Dan Heath
- Length: 7 hrs and 47 mins
- Unabridged
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New York Times best-selling author Dan Heath examines how to prevent problems before they happen, drawing on insights from his innovative behavior research, as well as hundreds of new interviews with unconventional problem solvers. Most of us spend our days handling a deluge of pressing issues. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. Why stop at treating the symptoms when you could develop a cure?
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Mixed review
- By Aaron on 12-09-20
By: Dan Heath
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The Hard Thing About Hard Things
- Building a Business When There Are No Easy Answers
- By: Ben Horowitz
- Narrated by: Kevin Kenerly
- Length: 7 hrs and 57 mins
- Unabridged
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Ben Horowitz offers essential advice on building and running a startup - practical wisdom for managing the toughest problems business school doesn’t cover, based on his popular ben’s blog. While many people talk about how great it is to start a business, very few are honest about how difficult it is to run one. The Hard Thing About Hard Things is invaluable for veteran entrepreneurs as well as those aspiring to their own new ventures, drawing from Horowitz’s personal and often humbling experiences.
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For large company managers, not startups
- By Thomas on 03-18-14
By: Ben Horowitz
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The Innovator's Dilemma
- When New Technologies Cause Great Firms to Fail
- By: Clayton M. Christensen
- Narrated by: L.J. Ganser
- Length: 8 hrs and 37 mins
- Unabridged
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His work is cited by the world's best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic best seller - one of the most influential business books of all time - innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership. Christensen explains why most companies miss out on new waves of innovation.
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This book is best read, not heard
- By Andrea Rudert on 09-09-17
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Thinking, Fast and Slow
- By: Daniel Kahneman
- Narrated by: Patrick Egan
- Length: 20 hrs and 2 mins
- Unabridged
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The guru to the gurus at last shares his knowledge with the rest of us. Nobel laureate Daniel Kahneman's seminal studies in behavioral psychology, behavioral economics, and happiness studies have influenced numerous other authors, including Steven Pinker and Malcolm Gladwell. In Thinking, Fast and Slow, Kahneman at last offers his own, first book for the general public. It is a lucid and enlightening summary of his life's work. It will change the way you think about thinking. Two systems drive the way we think and make choices, Kahneman explains....
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Difficult Listen, but Probably a Great Read
- By Mike Kircher on 01-12-12
By: Daniel Kahneman
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The Personal MBA: Master the Art of Business
- By: Josh Kaufman
- Narrated by: Josh Kaufman
- Length: 15 hrs and 25 mins
- Unabridged
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Josh Kaufman founded PersonalMBA.com as an alternative to the business school boondoggle. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. Now, he shares the essentials of entrepreneurship, marketing, sales, negotiation, operations, productivity, systems design, and much more, in one comprehensive volume. The Personal MBA distills the most valuable business lessons into simple, memorable mental models that can be applied to real-world challenges.
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Not an MBA, But A Damn Decent Experience.
- By Cori on 01-20-13
By: Josh Kaufman
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The Lean Startup
- How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
- By: Eric Ries
- Narrated by: Eric Ries
- Length: 8 hrs and 38 mins
- Unabridged
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Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched.
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Informative, mature but not original or essential
- By Jason Comely on 02-19-13
By: Eric Ries
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Range
- Why Generalists Triumph in a Specialized World
- By: David Epstein
- Narrated by: Will Damron
- Length: 10 hrs and 46 mins
- Unabridged
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Plenty of experts argue that anyone who wants to develop a skill, play an instrument, or lead their field should start early, focus intensely, and rack up as many hours of deliberate practice as possible. But a closer look at research on the world’s top performers shows that early specialization is the exception, not the rule. David Epstein examined the world’s most successful athletes, artists, musicians, inventors, forecasters and scientists. He discovered that in most fields—especially those that are complex and unpredictable—generalists, not specialists, are primed to excel.
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If you're highly curious, read this
- By anon. on 06-07-19
By: David Epstein
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Drive
- The Surprising Truth About What Motivates Us
- By: Daniel H. Pink
- Narrated by: Daniel H. Pink
- Length: 5 hrs and 53 mins
- Unabridged
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Most people believe that the best way to motivate is with rewards like money - the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction - at work, at school, and at home - is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.
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Not as good as A Whole New Mind
- By Michael O'Donnell on 04-30-10
By: Daniel H. Pink
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Give and Take
- A Revolutionary Approach to Success
- By: Adam M. Grant PhD
- Narrated by: Brian Keith Lewis
- Length: 11 hrs and 50 mins
- Unabridged
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For generations, we have focused on the individual drivers of success: Passion, hard work, talent, and luck. But in today’s dramatically reconfigured world, success is increasingly dependent on how we interact with others. In Give and Take, Adam Grant, an award-winning researcher and Wharton’s highest-rated professor, examines the surprising forces that shape why some people rise to the top of the success ladder while others sink to the bottom.
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Give ‘Til it Helps - Your Company
- By Cynthia on 04-15-13
What listeners say about Scaling Up Excellence
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- Fernando
- 06-18-18
a MUST read, regardless age of your organization
Very informative and straight to the point on examples of what works and what does not, tips and recommendations on scaling a business.
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- Amazon Customer
- 03-10-22
The single best business book I've ever read.
This is my third listening to this book in the past 5 years or so.
Since it's been so long since I last listened to it. I've realized this book is the basis almost everything I use in my Neuro- Cognitive Design Consultancy that focuses on leveling up leaders.
tim #bgreen🌏
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- adrian
- 08-28-15
Excellent assessment of many companies
This book explains through a series of real scenarios what is required to experience true transformation. It is not just nearly learning of tools and techniques but conquering the THINKING! Many organizations forget about accomplishing success is only done through people. The culture of a business is where the true effort needs to be placed.
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- Charles
- 09-01-16
Must read
If you own or manage a business, this book is a must read. I often cringe at business books written by an MBA with models dehumanizing the customer's experience of serving others. This book is the exact opposite. It helps us all remember the "must do's" required for any organization to thrive, and much more.
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- Amazon Customer
- 07-11-17
Enjoyed it had some great ideas and stories
Very practical and insightful and the ideas are backed up. I recommend it if you are working on scaling.
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- Oren Molovinsky
- 03-16-15
Definitely some good learnings for scaling up
I would suggest is for anybody who is involved in scaling up an organization or department. The only drug that are that the authors seem to rely only on stories and best practices that they have personally come into contact with as a result of their internal research at Stanford. It would have been nice for them to go out and find some other examples as well, but that leaves some room for a second book! Overall a worthwhile read.
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1 person found this helpful
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- Amazon Customer
- 04-27-20
Fun to read, but not very helpful
it's a lot of helpful experience-based advice, that is categorized in helpful chapters but if I was going into a season of needing to scale up an organization, I wouldn't think of this book first.
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- Amanda
- 06-28-18
The headline is optional, except it's not.
I listened to it at 1.5x speed which helped. The book is fascinating if you're interested in how to grow organizations effectively or have maybe wondered what goes wrong in places that don't.
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1 person found this helpful
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Overall
- Ulises Gonzalez
- 04-22-18
For those with ambition
excellent thoght leadership witha bit of evidence on the side a book for any future business leader
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- Raphael
- 02-09-15
A must read for all high growth organizations.
Invaluable insights, good mix of different industries, plenty of food for thought. Highly recommend for anyone trying to grow a business.
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2 people found this helpful