In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships.

What was a Buddhist monk doing at the 2014 World Economic Forum in Davos lecturing the world's leaders on mindfulness? Why do many successful corporations have a chief happiness officer? What can the chemical composition of your brain tell a potential employer about you? In the past decade, governments and corporations have become increasingly interested in measuring the way people feel: the Happiness index, Gross National Happiness, well-being and positive psychology have come to dominate the way we live our lives.

Traveling across millennia, weaving the experiences and world views of cultures both extinct and extant, The Invention of Yesterday shows that the engine of history is not so much heroic (battles won), geographic (farmers thrive), or anthropogenic (humans change the planet) as it is narrative. Many thousands of years ago, when we existed only as countless small autonomous bands of hunter-gatherers widely distributed through the wilderness, we began inventing stories - to organize for survival, to find purpose and meaning, to explain the unfathomable.

An international conspiracy among powerful bankers, business leaders, and government officials; closed-door meetings in the Swiss Alps; and calls for a radical transformation of every society on earth - the Great Reset sounds like it is one henchman-with-an-eyepatch away from being the plot for the next James Bond movie. But The Great Reset is not a work of fiction. It is a highly influential movement among the world’s elite to “reset” the global economy using banks, government programs, and environmental, social, and governance metrics.

At important meetings in 2021 and 2022, powerful leaders from government, finance, media, and business who support the World Economic Forum’s plan for a Great Reset of capitalism launched a new “call to action” titled the “Great Narrative.” The Great Narrative campaign seeks to use the decay of traditional values throughout the West and new and future advancements in technology—including in the areas of artificial intelligence, automation, the metaverse, robotics, and more—to seize control of economies and societies in North America and Europe.

In his riveting new book, noted forecaster and best-selling author George Friedman turns to the future of the United States. Examining the clear cycles through which the United States has developed, upheaved, matured, and solidified, Friedman breaks down the coming years and decades in thrilling detail.

An urgent and definitive collection of essays from leaders and experts championing the Green New Deal - and a detailed playbook for how we can win it - including contributions by leading activists and progressive writers like Varshini Prakash, Rhiana Gunn-Wright, Bill McKibben, Rev William Barber II, and more.

Lee, the founding father of modern Singapore and its prime minister from 1959 to 1990, has honed his wisdom during more than fifty years on the world stage. Almost single-handedly responsible for transforming Singapore into a Western-style economic success, he offers a unique perspective on the geopolitics of East and West. American presidents from Richard Nixon to Barack Obama have welcomed him to the White House.

America has a huge problem. It faces four major challenges, on which its future depends, and it is failing to meet them. In That Used to Be Us, Thomas L. Friedman, one of our most influential columnists, and Michael Mandelbaum, one of our leading foreign policy thinkers, analyze those challenges - globalization, the revolution in information technology, the nation's chronic deficits, and its pattern of energy consumption - and spell out what we need to do now to rediscover America and rise to this moment.

Here is the New York Times and international best seller, revised and expanded with a new afterword. This is the essential update of Fareed Zakaria's analysis about America and its shifting position in world affairs. In this new edition, Zakaria makes sense of the rapidly changing global landscape. With his customary lucidity, insight, and imagination, he draws on lessons from the two great power shifts of the past 500 years - the rise of the Western world and the rise of the United States - to tell us what we can expect from the third shift, the rise of the rest.

America emerged from Franklin Roosevelt's New Deal with strong democratic values and broadly shared prosperity. But for the past 30 years, American politics has been dominated by a conservative movement determined to undermine the New Deal's achievements. Now, the tide may be turning, and in The Conscience of a Liberal Paul Krugman, the world's most widely read economist and one of its most influential political commentators, charts the way to reform.

We all have the sense that the American economy - and its government - tilts toward big business, but as Joseph E. Stiglitz explains in his new book, People, Power, and Profits, the situation is dire. A few corporations have come to dominate entire sectors of the economy, contributing to skyrocketing inequality and slow growth.

Trade allows us to sell what we produce at home and purchase what we don’t. It lowers prices and gives us greater variety and innovation. Yet understanding our place in the global trade network is rarely simple. Trade has become an easy excuse for struggling economies, a scapegoat for our failures to adapt to a changing world, and - for many Americans on both the right and the left - nothing short of a four-letter word. But as Fred P. Hochberg reminds us, trade is easier to understand than we commonly think.

We are only just beginning to reckon with our post-pandemic future. As political extremism intensifies, the great resignation affects businesses everywhere, and supply chain issues crush bottom lines, we’re faced with daunting questions—is our democracy under threat? How will Big Tech change our lives? What does job security look like for me? America is on the brink of massive change—change that will disrupt the workings of our economy and drastically impact the financial backbone of our nation: the middle class.

The world is in flux. Disruptive technologies, ideas, and politicians are challenging business models, norms, and political conventions everywhere. How we, as leaders in business and politics, choose to respond matters greatly. Right Here, Right Now sets out a pragmatic, forward-looking vision for leaders in business and politics by analyzing how economic, social, and public policy trends - including globalized movements of capital, goods, and services, and labor - have affected our economies, communities, and governments.