ITIL® 4 Direct, Plan and Improve (DPI) is a study guide designed to help students pass the ITIL® 4 Direct, Plan and Improve module. It provides students with the information they need to pass the exam, and help them become a successful practitioner, with additional guidance throughout which they can lean on once their training and exam are over.

An official ITIL® Licensed product, ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding; just exactly what you need to understand how to pass the ITIL Foundation exam. Created for self-study candidates, ITIL community training delegates, itSMF/BCS members, and V2 Foundation Certificate holders who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes.

The world’s greatest bodybuilder. The world’s highest-paid movie star. The leader of the world’s sixth-largest economy. That these are the same person sounds like the setup to a joke, but this is no joke. This is Arnold Schwarzenegger. And this did not happen by accident. Arnold’s stratospheric success happened as part of a process. As the result of clear vision, big thinking, hard work, direct communication, resilient problem-solving, open-minded curiosity, and a commitment to giving back. All of it guided by the one lesson Arnold’s father hammered into him above all: be useful.

In an era where AI is redefining industries, businesses are presented with unprecedented opportunities for growth and innovation. ChatGPT for Business unveils a comprehensive guide for harnessing the power of AI, specifically ChatGPT, to drive revenue, enhance customer engagement, and revolutionize operations.

Introducing Project Management Mastery—the ultimate guide to mastering project planning and scope management. This comprehensive book is perfect for project managers, team leaders, and anyone responsible for managing projects of any size, complexity, or industry.

As organizations seek to boost revenue, cut costs, and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT directors and C-suite executives looking to transform the role of IT into a value-creating business partner.

Introducing the definitive guide to AI business transformation, The ChatGPT Advantage: Transform Your Business with Artificial Intelligence. This exclusive guide is more than audiobook—it's your ultimate roadmap to the AI-driven future of business. Discover a trove of actionable insights, practical advice, case studies, and step-by-step tutorials that will prepare your company for unparalleled success in the age of AI.

How can we apply technology to drive business value? For years we've been told that the performance of software delivery teams doesn't matter - that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance - and what drives it - using rigorous statistical methods.

Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help listeners choose and evolve the right team patterns for their organization.

Over the last decade and a half, agile project management has surged in popularity across the globe. Organizations of all types and sizes have leveraged agile with enviable results. Agile project management is a flexible, responsive, and powerful tool for a project manager's toolkit. As a project manager, you know that agile will deliver tremendous organizational benefits, but do you know enough about agile to reap the rewards?

Is AI something you’ve heard a lot about but you literally have zero ideas on how to even get started with it? If you want to make moves in the world of business and start bringing in 10 times as more money to your online business, everyone will tell you to use AI. You’ll also be sold the AI dream if you say you want to progress in your career faster than your rivals and find a new way to cruise through your to-do list while making it look easy.

In Project to Product, value stream network pioneer and technology business leader Dr. Mik Kersten introduces the Flow Framework - a new way of seeing, measuring, and managing software delivery. The Flow Framework will enable your company's evolution from project-oriented dinosaur to product-centric innovator that thrives in the age of software. If you're driving your organization's transformation at any level, this is the audiobook for you.

It is difficult for businesses to effectively manage projects and processes using traditional project management methods since they lead to missed timelines and overshooting of the budget. New project management methodologies were developed to overcome these issues. Experts have identified numerous technologies, and some of these methodologies have gained fame across the globe. So it is important to understand these methods better and look at some variations in these methods.

With еvеrу раѕѕing day, mоrе аnd mоrе соmраniеѕ аrе turning towards the diffеrеnt methodologies оf Agile dеvеlорmеnt. This is hеlрing thе buѕinеѕѕ ѕесtоr tо bе mоrе rеѕроnѕivе tо the present day divеrѕе mаrkеt сhаngеѕ.

This award-winning and best-selling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies! Over the last five years, The DevOps Handbook has been the definitive guide for taking the successes laid out in the best-selling The Phoenix Project and applying them in any organization. Now, with this fully updated and expanded edition, it’s time to take DevOps out of the IT department and apply it across the full business.