
Building Brand Communities: How Organizations Succeed by Creating Belonging
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Narrated by:
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Caroline Miller
About this listen
An authentic brand community is more than just people buying your product or working alongside one another. This audiobook articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships.
Smart organizations know that creating communities is the key to unlocking unprecedented outcomes. But too many mistakenly rely on superficial transactional relationships as a foundation for community, when really people want something deeper. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching community, members have mutual concern for one another, share personal values, and join together in meaningful shared experiences, whether online or off. On the deepest level, brands must help members grow into who they want to be.
Jones and Vogl present practices used by global brands like Yelp, Etsy, Twitch, Harley Davidson, Salesforce, Airbnb, Sephora, and others to connect in a meaningful way with the people critical for their success. They articulate how authentic communities can serve organizational goals in seven different areas: Innovation, talent recruitment, customer retention, marketing, customer service, building transformational movements, and creating community forums. They also reveal principles to grow a new brand community to critical mass. This is the first comprehensive guide to a crucial differentiator that gives organizations access to untapped enthusiasm and engagement.
©2020 Carrie Melissa Jones and Charles H. Vogl (P)2020 Carrie Melissa Jones and Charles H. VoglListeners also enjoyed...
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Performance
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Performance
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Despite our deep desire to feel a sense of belonging, many of us feel isolated. The rise of technology and modern workplace practices have led people to be even more disconnected, even as we remain constantly contactable. And as our human interactions have decreased, so too have our happiness levels. This is sparking a crisis in mental health that will have repercussions for years, leaving people lonelier and organizations less productive and profitable, too.
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Performance
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- By: Priya Parker
- Narrated by: Bernadette Dunne
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- Unabridged
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Overall
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Performance
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Story
Every day, we find ourselves in gatherings, Priya Parker says in The Art of Gathering. If we can understand what makes these gatherings effective and memorable, then we can reframe and redirect them to benefit everyone, host and guest alike. Parker defines a gathering as three or more people who come together for a specific purpose. When we understand why we gather, she says - to acknowledge, to learn, to challenge, to change - we learn how to organize gatherings that are relevant and memorable.
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By: Jennie Allen
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The Community-Driven Brand
- The Step-by-Step Guide to Build a Thriving Online Community, Make Profitable Connections, and Future-Proof Your Brand in an Ever-Changing Market
- By: Michael Wu
- Narrated by: Nick Gallagher
- Length: 3 hrs and 17 mins
- Unabridged
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Are you struggling to connect with your customers in today's fast-paced, ever-changing market? Do you want to build a loyal, engaged community around your brand that goes beyond simple "likes" and "follows"? In today's digital age, simply having an audience is no longer enough. To truly succeed, you need to build a passionate, engaged community around your brand one that not only supports your business but also helps it grow and thrive in the face of any challenge. This game-changing book is your step-by-step guide to building a powerful online community that drives real results.
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From Followers to a Real Community
- By Theodore Faison on 03-28-25
By: Michael Wu
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Make No Small Plans
- Lessons on Thinking Big, Chasing Dreams, and Building Community
- By: Elliott Bisnow, Brett Leve, Jeff Rosenthal, and others
- Narrated by: Elliott Bisnow
- Length: 7 hrs and 18 mins
- Unabridged
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In 2008, with no event production experience and two college degrees between the four of them, Elliott Bisnow, Brett Leve, Jeff Rosenthal, and Jeremy Schwartz became business partners and set out to build a global events company. With passion and tenacity, they began cold calling as many inspiring company founders as they could and tried to convince them to attend their first event. In the beginning, only nineteen people said yes.
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This is my backyard
- By Anonymous User on 03-03-25
By: Elliott Bisnow, and others
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Tribes
- We Need You to Lead Us
- By: Seth Godin
- Narrated by: Seth Godin
- Length: 3 hrs and 42 mins
- Unabridged
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Tribes are groups of people aligned around an idea, connected to a leader and to each other. Tribes make our world work, and always have. The new opportunity is that it's easier than ever to find, organize, and lead a tribe. The Web has enabled an explosion of all kinds of tribes - and created shortage of people to lead them. This is the growth industry of our time. Tribes will help you understand exactly what's at stake, and why YOU can and should lead a tribe of your own.
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Get to the point!!!
- By Katie on 02-26-09
By: Seth Godin
What listeners say about Building Brand Communities: How Organizations Succeed by Creating Belonging
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Amin
- 12-18-22
Great place to start with community building
Carrie shares much of her experience working with various brands and will walk you through the critical metrics for growing and building a community. There's a lot that goes on in the community that I did not know, and I recommend starting with this book!
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- Maria
- 09-27-23
Excelente guía para construir una comunidad
Si ya empezaste el proceso, con este libro puedes esclarecer en qué etapa del proceso vas, qué pasos corregir, y por dónde debes continuar. Definiendo qué es y qué no es un comunidad. Lo único que me hubiera gustado encontrar es ejemplos de pequeños negocios que han logrado construir una comunidad y qué han hecho para lograrlo, sin grandes presupuestos.
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- Anqi
- 11-12-20
Helpful book but narrative is a bit dry
I took plenty of notes from this book. Overall it consolidates many valuable examples and lessons learned by other organizations. However, the tone of the book felt more like a lecture that is very informative but difficult to sit through. I will definitely use this book as a reference going forward, but probably wouldn't read/listen to it all over again.
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2 people found this helpful