Cassie and Tom lost their parents at a young age and relied on each other—as well as a community of friends—to cope. They were especially close with Tom’s best friend, Sam, who always made sure that Tom and Cassie were surrounded with love. But, twenty years later, Cassie has lost Tom as well. And in a way, she’s also lost Sam; over the years they’d drifted apart, and now the man she always had a crush on is someone she doesn’t even recognize anymore. She’s never felt more alone. Then Cassie finds an envelope with her name on it, written in Tom’s terrible handwriting.

Ever since a car accident tore her family apart, Holly has been part of a lonely-hearts holiday letter–writing club. Each December, she writes to a stranger who is also spending Christmas alone, and receives a letter from another lonely person in return. Usually, the letters go unanswered. That’s the point—the letters are anonymous, and the senders write whatever is in their heart. But this year, the letter Holly receives is different; not only is the letter full of a grief she knows all too well, but its writer, Emma, mentions a place that Holly has visited.

When it comes to relationships, 34-year-old Kate Turner is ready to say "Bah, humbug". The sleepy town of Blexford, England, isn't exactly brimming with prospects, and anyway, Kate's found fulfillment in her career as a designer and in her delicious side job baking for her old friend Matt's neighborhood café. But then her best friend signs her up for a dating agency that promises to help singles find love before the holidays. Twenty-three days until Christmas. Twelve dates with 12 different men. The odds must finally be in her favor...right?

Gwen has had quite the year. Newly single and in trouble at work, a family Christmas could be exactly what she needs - fresh country air, piles of presents and festive films. Between her parents interfering in her love life, fighting with her sister and an awkward run-in with Dev, the boy next door, Gwen is grateful that Christmas only comes but once a year. But when someone in her family makes a Christmas wish, she wakes up to discover she has to relive the day all over again. And again. And again.

When Iris decides to move to New York to restart her life, she realizes she underestimated how big the Big Apple really is—all the nostalgic movies set in New York she’d watched with her mom while eating their special secret-recipe gelato didn’t quite do it justice. But Bobby, Iris’s best friend, isn’t about to let her hide away. He drags her to a famous autumn street fair in Little Italy, and as they walk through the food stalls, a little family-run gelateria catches her eye—could it be the same shop that’s in an old photo of her mother’s?

When chef Charlie Goodwin gets hit on the head on the L.A. set of her reality baking show, she loses a lot more than consciousness; she also loses her ability to taste and smell—both critical to her success as show judge. Meanwhile, Charlie's identical twin, Cass, is frantically trying to hold her own life together back in their mountain hometown while running the family's bustling bakery and dealing with her ex, who won't get the memo that they're over. With days until Christmas, a desperate Charlie asks Cass to do something they haven't done since they were kids: switch places.

Elinor Noel—Nory for short—is quite content running her secondhand bookshop in London. Forever torn between her working-class upbringing and her classmates’ extravagant lifestyles at the posh private school she attended on scholarship, Nory has finally figured out how to keep both at equal distance. So when two of her oldest friends invite their whole gang to spend the time leading up to their wedding together at the castle near their old school, Nory must prepare herself for an emotionally complicated few days.

Annie Sharpe’s spark for life has fizzled out. Her kids are grown up, her restaurant is doing just fine on its own, and her 26-year marriage has come to an unceremonious end. Untethered for the first time in her adult life, she finds a winter guardian position in a historic seaside home and decides to leave her city life behind for a brand new beginning.

On a snowy evening in March, 30-something Noelle Butterby is on her way back from an event at her old college when disaster strikes. With a blizzard closing off roads, she finds herself stranded, alone in her car, without food, drink, or a working charger for her phone. All seems lost until Sam Attwood, a handsome American stranger also trapped in a nearby car, knocks on her window and offers assistance. What follows is eight perfect hours together, until morning arrives and the roads finally clear.

Laurie is sure love at first sight doesn't exist anywhere but the movies. But then, through a misted-up bus window one snowy December day, she sees a man who she knows instantly is the one. Their eyes meet, there's a moment of pure magic...and then her bus drives away. Certain they're fated to find each other again, Laurie spends a year scanning every bus stop and cafe in London for him. But she doesn't find him, not when it matters anyway. Instead they "reunite" at a Christmas party, when her best friend, Sarah, giddily introduces her new boyfriend: the man from the bus.

After Tova Sullivan’s husband died, she began working the night shift at the Sowell Bay Aquarium, mopping floors and tidying up. Keeping busy has always helped her cope, which she’s been doing since her eighteen-year-old son, Erik, mysteriously vanished on a boat in Puget Sound over thirty years ago. Tova becomes acquainted with curmudgeonly Marcellus, a giant Pacific octopus living at the aquarium. Marcellus knows more than anyone can imagine but wouldn’t dream of lifting one of his eight arms for his human captors—until he forms a remarkable friendship with Tova.

After serving five years in prison for a tragic mistake, Kenna Rowan returns to the town where it all went wrong, hoping to reunite with her four-year-old daughter. But the bridges Kenna burned are proving impossible to rebuild. Everyone in her daughter’s life is determined to shut Kenna out, no matter how hard she works to prove herself. The only person who hasn’t closed the door on her completely is Ledger Ward, a local bar owner and one of the few remaining links to Kenna’s daughter.

Flora loves Christmas more than anything else in the world, so she's gutted when her Scrooge-alike boss fires her from Deck the Halls Christmas emporium. But now she finally has a chance to follow her dreams, and what better place to start than the home of Christmas? Before she can say sleigh bells, Flora's on her way to Lapland. She cant wait to spend her days drinking hot chocolate and taking reindeer-drawn carriage rides, but something Flora didn't expect was meeting Connor, a Norse god of a man who makes her heart flutter and snowflakes swirl in her stomach.

Lydia and Freddie. Freddie and Lydia. They’d been together for more than a decade and Lydia thought their love was indestructible. But she was wrong. On Lydia’s 28th birthday, Freddie died in a car accident. So now it’s just Lydia, and all she wants is to hide indoors and sob until her eyes fall out. But Lydia knows that Freddie would want her to try to live fully, happily, even without him. So, enlisting the help of his best friend, Jonah, and her sister, Elle, she takes her first tentative steps into the world, open to life - and perhaps even love - again.

American Ella Durran has had the same plan for her life since she was 13: study at Oxford. At 24, she’s finally made it to England on a Rhodes Scholarship when she’s offered an unbelievable position in a rising political star’s presidential campaign. With the promise that she’ll work remotely and return to DC at the end of her Oxford year, she’s free to enjoy her Once in a Lifetime Experience. That is until a smart-mouthed local who is too quick with his tongue and his car ruins her shirt and her first day.

Cassie and Tom lost their parents at a young age and relied on each other—as well as a community of friends—to cope. They were especially close with Tom’s best friend, Sam, who always made sure that Tom and Cassie were surrounded with love. But, twenty years later, Cassie has lost Tom as well. And in a way, she’s also lost Sam; over the years they’d drifted apart, and now the man she always had a crush on is someone she doesn’t even recognize anymore. She’s never felt more alone. Then Cassie finds an envelope with her name on it, written in Tom’s terrible handwriting.

When Lexie learns of her father’s death, she doesn’t know how to feel; they’ve barely spoken in the last ten years. And she’s even more confused when she discovers he’s left her half of his holiday travel company, a successful niche business specializing in trips that explore the holiday traditions of cultures all over the world. Meanwhile, the other half of the company has been left to her father’s handsome but bad-tempered young executive, Theo. And the will stipulates that the two of them must find a way to run the company together for a year before they decide its fate.

Elinor Noel—Nory for short—is quite content running her secondhand bookshop in London. Forever torn between her working-class upbringing and her classmates’ extravagant lifestyles at the posh private school she attended on scholarship, Nory has finally figured out how to keep both at equal distance. So when two of her oldest friends invite their whole gang to spend the time leading up to their wedding together at the castle near their old school, Nory must prepare herself for an emotionally complicated few days.

To the outside world, Imogen is a marketing dynamo. Her colleagues don’t know that while her high-achieving professional image is real, the happy childhood stories she spins are as fake as her pretend enthusiasm for Christmas. Working 24/7 has always been her solution to surviving the festive season—until burnout leads to a catastrophic blunder.

It’s the most wonderful time of the year...but not for Maelyn Jones. She’s living with her parents, hates her going-nowhere job, and has just made a romantic error of epic proportions. But perhaps worst of all, this is the last Christmas Mae will be at her favorite place in the world - the snowy Utah cabin where she and her family have spent every holiday since she was born, along with two other beloved families.

Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.

When fall rolls around, it’s time for Kerry Tolliver to leave her family’s Christmas tree farm in the mountains of North Carolina for the wilds of New York City to help her gruff older brother & his dog, Queenie, sell the trees at the family stand on a corner in Greenwich Village. Sharing a tiny vintage camper and experiencing Manhattan for the first time, Kerry’s ready to try to carve out a new corner for herself.

Laurie is sure love at first sight doesn't exist anywhere but the movies. But then, through a misted-up bus window one snowy December day, she sees a man who she knows instantly is the one. Their eyes meet, there's a moment of pure magic...and then her bus drives away. Certain they're fated to find each other again, Laurie spends a year scanning every bus stop and cafe in London for him. But she doesn't find him, not when it matters anyway. Instead they "reunite" at a Christmas party, when her best friend, Sarah, giddily introduces her new boyfriend: the man from the bus.

When it comes to relationships, 34-year-old Kate Turner is ready to say "Bah, humbug". The sleepy town of Blexford, England, isn't exactly brimming with prospects, and anyway, Kate's found fulfillment in her career as a designer and in her delicious side job baking for her old friend Matt's neighborhood café. But then her best friend signs her up for a dating agency that promises to help singles find love before the holidays. Twenty-three days until Christmas. Twelve dates with 12 different men. The odds must finally be in her favor...right?

Felicity Pax loves her job. She craves excitement, and being a bounty hunter gives her that in spades. So when her estranged mother disappears with a small fortune in tow, Felicity chases her like she would any other skip. Too bad she didn't barter on having increasingly infuriating (and infuriatingly hot) PI Bennett Green on her tail. Bennett's got a job to do, and if that means shadowing Felicity… well… he's had worse assignments. Even if he's 99% sure the increasingly intriguing bounty hunter is leading him on a wild goose chase through the Rockies.