In weekly phone calls to his daughter in Australia, widower Hubert Birdpaints a picture of the perfect retirement, packed with fun, friendship, and fulfillment. But it's a lie. In reality, Hubert's days are all the same, dragging on without him seeing a single soul. Until he receives some good news - good news that in one way turns out to be the worst news ever, news that will force him out again, into a world he has long since turned his back on.

Biddy Weir is a quirky girl. Abandoned by her mother as a baby, and with a father who's not quite equipped for the challenges of modern parenting, Biddy lives in her own little world, happy to pass her time painting by the sea and watching the birds go by. That is, until she meets Alison Flemming. Because there are a few things about Biddy that aren't normal, you see. And Alison isn't afraid to point them out to the world. All of a sudden, Biddy's quiet life is thrown into turmoil. If only there was someone to convince her that, actually, everyone's a little bit weird....

Janey Markham is thrilled to be moving with her family to Buckingham Crescent, the smartest address in a desirable suburban town. Worried she’ll be excluded by the glossy local mothers, Janey is thrilled when she meets Tanya, the kind of woman she has always looked up to. Tanya takes Janey under her wing and her teenage daughter, Angel, is amazing with Janey’s little boy. As Janey and Tanya grow closer, Janey feels she can finally leave her troubled past behind.

Nora and her husband, Simon, have run the beautiful oak-beamed book shop in their small British village for 30 years. But times are tough, and the shop is under threat of closure - this Christmas season will really decide their fate. When an elderly man visits the store and buys the one book they've never been able to sell, saying it's the perfect gift for his sick grandson, it gives Nora an idea. She and Simon will send out books to those feeling down this Christmas.

Liverpool, 1939. Bella Rogers thought her life was just starting; she can’t wait to get married to her childhood sweetheart, Bobby. But when war is declared and Bobby is called up, his letters stop, leaving Bella heartbroken and alone. Then her family is torn apart by tragedy when her angelic 5-year-old sister dies from a terrible illness. They can barely afford a funeral, but the church is packed with the entire community, devastated for their loss. Grieving for her sister and lost love, Bella finds a job at the Bryant and May factory, making matches.

Kate Potter used to love Christmas. A few years ago, she would have been wrapping her presents in September and baking mince pies on Halloween, counting down the days and hours to Christmas. But that was before Kate’s husband left for the army and never came home. Now she can hardly stand December at all. Kate can’t deny she’s lonely, yet she doesn’t think she’s ready for romance. She knows that her son, Jack, needs a Christmas to remember - just like Kate needs a miracle to help her finally move forward with her life. So she’s decided she’ll have to make her own miracle.

Clara Newton is the new Housemother of Shilling Grange Orphanage. Many of the children have been bombed out of their homes and left without families, their lives torn apart by the war, just like Clara’s. Devastated by the loss of her fiancé, a brave American pilot, she is just looking for a place to start again. But the orphans are in desperate need of her help.

It’s meant to be the most wonderful time of the year but 30-year-old Holly Hanwell doesn’t really feel like celebrating…not after the bombshell news her boyfriend is leaving her to have a baby with someone else. So Holly’s organised a quiet Christmas in her cosy little house and plans to avoid the traditional village festivities, and anything resembling a man, at all costs.

When Jenny inherits her estranged grandmother’s cottage in Sherwood Forest, she has nothing to lose - no money, no job, no friends, no family to speak of, and zero self-respect. Things can only get better.... Her grumpy but decidedly handsome new neighbour, Mack, has a habit of bestowing unsolicited good deeds on her. And when Jenny is welcomed into a rather unusual book club, life seems to finally be getting more interesting. Instead of reading, the members pledge to complete individual challenges before Christmas.

The Seafront Tea Rooms is a peaceful hideaway, away from the bustle of the seaside, and in this quiet place a group of women find exactly what they've been searching for. Charismatic journalist Charlotte is on a mission to scope out Britain's best tea rooms. She knows she's found something special in the Seafront Tea Rooms, but is it a secret she should share?

Life is full of second chances, if only you keep your heart open for them. Spring Hill Square is a pretty sanctuary away from the bustle of everyday life. And at its centre is Leni Merryman's Teashop on the Corner, specialising in cake, bookish stationery and compassion. And for three people, all in need of a little TLC, it is somewhere to find a friend to lean on.

Viola Smith plays the viola in an orchestra (yes really!), but this year she's been asked to stretch her musical talents to organising Notting Hill's local nativity. Nate Williams isn't looking forward to Christmas, but as his small daughter, Grace, has the starring role in the show, he's forced to stop being a Grinch and volunteer with Viola. With the sparks between them hotter than the chestnuts roasting in Portobello market, Nate and Viola can't deny their feelings. And as the snow starts to fall over London, they find themselves trapped together in more ways than one....

Everyone has a story to tell. But does Janice have the power to unlock her own? She can’t recall what started her collection. Maybe it was in a fragment of conversation overheard as she cleaned a sink? Before long (as she dusted a sitting room or defrosted a fridge) she noticed people were telling her their stories. Perhaps they had always done so, but now it is different, now the stories are reaching out to her and she gathers them to her.

Callie Derbyshire has it all: her dream job as a carer at Bay View, finally she has found the love of her life. Everything is perfect. Well, almost. Ex-partners are insistent on stirring up trouble, and Callie’s favourite resident, Ruby, hasn’t been her usual self. But after discovering the truth about Ruby’s lost love, Callie is determined to give Ruby’s romantic story the happy ending it deserves. After all, it’s never too late to let love in again. Or is it?

Queenie is only 14 and has been deserted by her mother. Set in Liverpool and Wales at the outbreak of World War II, this story explores themes of female friendship and betrayal from the perspective of a group of women of widely different ages.