Six Sigma is the most common - and perhaps least understood - methodology for streamlining processes in manufacturing, service delivery, management, and almost any other business activity. For business leaders seeking increased efficiency and customer service, Six Sigma is the key. Written specifically for Six Sigma beginners - whether they’re small business owners who want to implement Six Sigma or professionals and students who need to get up to speed fast - Six Sigma for Dummies is the most straightforward, non-intimidating guide on the market.

Currently used by more than 1.1 million organizations worldwide, the international standard ISO 9001:2015 is the world’s most established quality framework. ISO 9001:2015 - A Pocket Guide is a handy reference audiobook that provides an overview of the ISO 9001 quality management standard.

If you are an internal auditor seeking to deliver value to your organization; if you are tired of being the "policeman" in your organization and wish to support your colleagues to become quality focused; if you are interested in knowing how you can carry out your audits rancor free and leaving no ill feelings whatsoever; in short, if you have experienced any of the many challenges of auditing that are not uncommon to other internal auditors around the globe, then this audiobook is for you.

A practical guide to developing and implementing a comprehensive business-management system that integrates quality, environmental, and safety and incorporates lean and Six Sigma to reduce waste and variation.

A concise, introductory guide to the environmental management systems (EMS) standard ISO 14001:2015.