Etiquette

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow....

Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life balance is not easy. By confronting the lies we are told about building a career, this book will bring you one step closer to the epiphany that will change your life....

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world....

I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women....

If you have ever felt unsure or uncomfortable when facing a social dilemma, John Bridges answers these questions and more in his classic handbook for men....

Unlock the transformative power of Radical Listening—a profound practice that moves beyond simply hearing words to actively cocreating meaning.

Author and career coach Sam Owens shares his proven methodology and provides simple frameworks and demonstrations on how to answer any type of job interview question.

Picture this: It's the dead of night, and you're lying wide awake, haunted by the haunting question: "Where the heck is my life headed?" We've all ...

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence....

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional....

This book will make you aware of the essential values and behavioral norms, show you how to navigate often profound cultural differences and build relationships, and offer invaluable insights into this great, endlessly fascinating land....

With his signature wit and unique insight, Richie reveals the best ways to handle every sticky situation with aplomb and class....

A practical guide to building valuable career connections - through tools you already have and people you already know....

Founder of a global etiquette school and star of her own Netflix series Sara Jane Ho teaches listeners how to thrive socially in a variety of situations, in person and online....

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike....

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions....

Gail Rudolph helps listeners discover how to harness their innate interpersonal power, revealing cues and signals that helps us respond effectively. By recognizing the ways to value all people (including yourself), you can make a choice to become empowered....

The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential....

Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

The best book from which to learn all about running and taking an effective part in meetings, General Robert's gift of order is as indispensable now as it was a century ago....

This book aims to put these changes into a historical context, explain deep-seated cultural attitudes, and guide listeners through a maze of unfamiliar social situations, in order to help them discover the pragmatism, genius, warmth, and humanity of this extraordinary people....

Simple reminders and new ideas for any man who is eager to navigate the obstacle course of his own words....